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Frequently Asked Questions

Quick answers to common questions regarding account authentication, shipping, and order management.

You can enable or disable 2FA by logging in and navigating to the **My Account** settings page. Toggle the Two-Factor Authentication switch to active. The system will send a secure verification code to your registered email address every time you log in to authorize access.

We support secure checkouts utilizing **PayPal** as our primary transaction gateway. You can checkout using your PayPal account balance, connected bank accounts, or major debit/credit cards linked through PayPal.

Go to our **Track Order** page in the navigation menu. Enter your Order ID and Billing Email Address. The system will display the current processing timeline and shipping carrier tracking details.

Custom workstation orders can be modified or canceled within **12 hours** of placement. Once our assembly technicians initialize component allocation, custom builds cannot be canceled without incurring a component restocking fee.

All workstations assembled by Home Computers come with a **1-Year parts and labor warranty**. Individual peripheral accessories carry standard manufacturers' warranties. If hardware fails within this period, contact support to arrange repair diagnostic operations.

Still have questions that aren't listed here?

Contact Our Support Matrix
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